Cwave Technical Support Request Form "Please try a factory reset first as per our policy" Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Customer Name/Organization *Order/Invoice NumberDate of Receipt I (e.g., Customer Equipment Model (e.g., Hytera HP782) *Serial Number (Required) *Primary Symptom *Unit will not power onScreen/Display errorTransmit (TX) failureReceive (RX) failureBattery/Charging issueFirmware/Programming errorOther (please explain in box below.Other ExplanationTroubleshooting Checklist (Required) *I have verified the battery is fully charged and seated correctly.I have attempted a "factory reset" or reboot of the unit.I have verified the programming/codeplug settings against our deployment specifications.I have tested the unit with a known-working battery/accessory from another radio (if available).I agree to submit photographs of damage or error. *YesNo*** Submit Your Images Here! ***Submit
